Attack of the complaint emails
I swear to god, if I get one more fucking complaint email from a staff member at the library, I am going to go postal on their asses. In the last 2 weeks, I have had at least 4, very verbose, emails complaining about one thing or another - a couple saying I need to work sundays, that (gasp) I moved the shelves around without telling anyone, that the kids swear too much, that people don't feel safe walking to their cars because of the kids hanging around outside the library, that parents don't want their kids to use the teen area because of the "gangs" there, that kids spill stuff on the floor and computers and don't clean up after themselves, that kids are doing drugs in the bathroom and spraying hairspray in the teen area, that the druggie dropouts and street kids have to go permanently, that (and this is my favourite) the teen area is not a "wholesome" enough place. Honestly - you want a teen area to be wholesome? They are teenagers - that is not in their character!
That being said, what most or all of the staff don't seem to realize is that I agree with almost all of the things they say in their emails, and I hate the teens too, which is why I will be quitting in the summer and leaving for (rainier) pastures with a whole other set of problems (that may or may not include teenagers). I've tried to enforce rules, kick kids out, get them to stop being assholes, but they are teens, and I don't think that is likely to happen any time soon short of library brainwashing or brat camp. Granted maybe I'm not doing a good enough job, which I used to be ashamed to admit but now I just don't fucking care anymore, because once I leave the teens will be their problem to deal with. Maybe they will find a person who can magically solve all their problems, and if they do, good for them. I really do wish them luck - and I'm not even being sarcastic about that. What cracks me up the most (in that "I want to shoot myself" sort of humour) is that even Mr J, the grey-haired god of teen services himself, doesn't know what to do with my teens. He put me in contact with another cool Canadian librarian who did have some helpful tips, but to my credit I've tried most of them already, to limited success.
So is there a solution? Hell if I know. More importantly, will I find a new job before they realize how incompetent of a librarian I am and fire my ass first? Better get started on those passport and visa applications, I think...

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