A mecca for stupid people

The scene opens on the reference desk of a library in a mid-sized Canadian city. The phone rings, and a lovely young librarian answers it.

"Good afternoon, Information Services".

"Oh hello -I have a package I need to send across the country to Newfoundland - do you handle that at the library?"

The young librarian manages not to laugh before saying "No I'm sorry we don't, but I'm sure the post office could help you".

"Really - they do that? How long does it take, and how much is it?".

"Well I'm not sure - you'd have to ask the post office - you can do regular post, express post, Fed Ex, depending on how quickly you want it to get there, how much you want to pay, etc."

The woman had honestly never heard of the post office! She didn't sound elderly, or disabled, or foreign, so really she had no excuse. But at least she learned something new today, right?